Booking Policy

Booking Policy

Cow & Sow Booking Terms & Conditions

Day & Night, Express Lunch & Sunday Menu Reservations 

  1. To secure your reservation, card authorisation must be completed. This is taken at the point of booking when reserving online. This required within 24 hours when reserving with our team over the phone, email or in venue.
  2. In the event of a no-show, a charge of £10 per person will apply.  
  3. To avoid any cancellation charges, reservations must be cancelled at least 24 hours prior to the scheduled arrival time. 
  4. A discretionary 10% service charge is added to all bookings. 
  5. All menus and prices are subject to change.   
 
Set Menu Bookings 
  1. Groups of 13 or more guests (Monday–Saturday) are required to dine from one of our Set Menus. 
  2. A minimum of 48 hours is required for set menu bookings. 
  3. Set Menus are available for 6 or more guests.
  4. A non-refundable deposit of £10 per person is required to confirm your booking. 
  5. Deposits are fully redeemable against your bill on the day. 
  6. A discretionary 10% service charge is added to all bookings. 
  7. All menus and prices are subject to change. 
  8. We kindly ask the entire group to select the same menu and the same number of courses. 
  9. Any dietary requirements must be submitted 48 hours in advance. 
  10. If a booking is cancelled, the deposit is non-refundable. 
  11. Should you wish to reschedule, please provide at least 48 hours’ notice. Our team will do their best to rebook your event within 6 months of the original date. Please note that the date of your booking can only be amended once. 
  12. Any final amendments to the number of guests must be made no later than 48 hours before your booking.  
  13. We kindly request that, where possible, the bill is settled by one guest. 


Semi-Private & Private Events
 

  1. All semi-private and private events are subject to a pre-paid minimum spend, plus a discretionary 10% service charge. 
  2. The minimum spend is set per space/area rather than by guest numbers. 
  3. To confirm your booking, a non-refundable deposit of 50% of the minimum spend is required. The remaining balance and service charge is due 21 days before the event date. 
  4. The minimum spend applies only to the confirmed event date. Any unspent balance cannot be refunded, transferred, or carried forward. 
  5. Any remaining balance may be used towards takeaway wine purchases (unopened bottles only) at the end of the event. 
  6. Any additional spend must be settled in full on the day. 
  7. Final food and drink requirements must be confirmed 7 days in advance. 
  8. Any dietary requirements must be submitted 7 days in advance. 
  9. A discretionary 10% service charge is added to all bookings. 
  10. In the event of a cancellation, the deposit, and where applicable the full balance, is non-refundable. 
  11. If you need to reschedule, please provide at least 21 days’ notice. Our team will do their best to rebook within 6 months of the original date. Please note that the date of your booking can only be amended once. 

 

Festive Bookings

  1. Our Festive menus are available between 2nd November 2026 and 3rd January 2027.
  2. Our set lunch menu will not be available in December 2026.
  3. Our standard Sharing and Day & Night menus will not be available during the festive period (2nd November 2026 – 3rd January 2027) and will be replaced by our festive menu alternatives.
  4. Groups of 13 or more guests (Monday–Saturday) are required to dine from one of our Festive sharing menus.
  5. Festive sharing menus are available for 4 or more guests.
  6. A non-refundable deposit of £10 per person is required to confirm your booking. Payment of the deposit is required within 24 hours of making your booking.
  7. Deposits are fully redeemable against your bill on the day. 
  8. A discretionary 10% service charge is added to all bookings. 
  9. We kindly ask the entire group to select the same menu.
  10. Any final amendments to the number of guests must be made no later than 7 days before your booking.
  11. Your Festive menu choice and any dietary requirements must be submitted 1 week before your booking date.
  12. If a booking is cancelled, the deposit is non-refundable. 
  13. Should you wish to reschedule, please provide at least 14 days’ notice. Our team will do their best to rebook your event within 6 months of the original date. Please note that the date of your booking can only be amended once. 
  14. In the event of a no-show or a decrease in party size on the day, the full cost of the meal will be charged rather than the standard £10 cancellation fee.
  15. Food additions and wine packages on the festive sharing menus must be for the whole table. Reception drinks can be added in combinations to meet your requirements
  16. Due to the nature of our sharing menus, guests with specific dietary restrictions will be moved to the vegan set menu in part or whole where required. Guests with allergies or intolerances can be accommodated on a case by case basis provided information of their specific needs is submitted no later than 1 week in advance of the reservation.
  17. We kindly request that, where possible, the bill is settled by one guest.